If your cheque book is lost or stolen, call us on 0 15 15 15 - lines are open 24 hours a day. We will cancel the cheque book and send you a replacement. There's no charge for this service. If you reach the end of your cheque book and haven't received a new one, please call the number above and we'll send you one.
We aim to please, but we know that sometimes things go wrong. If we cannot settle your complaint you can refer it to the Financial Ombudsman Service. When you bank, shop or pay a bill, this information can form a picture of your spending and shopping habits. A midata file shows your previous 12 months spending and banking history, without any information like your name, address or date of birth.
Switching to an account outside the UK? Obtaining information on your regular payments You can obtain information on all regular payments into your account e. Alternatively, you can follow these simple steps online:. All your regular payments including the person you are paying recipient , amount, frequency and date last paid is displayed. To redirect payments made to your account with us to your new account, you will need to contact the person or company that makes the payment and give them your new account details.
To make payments from your new account, you will need to set up a new payment instruction with your new bank. Transferring your balance to a new account This can be done in branch subject to provision of suitable ID; there are no transaction value limits. Fees and timescales for transfers. General bank account enquiries. Jump to Reporting a lost or stolen card 2. Jump to Setting up standing orders 3. Jump to How we process payments 4. Jump to Making payments 5. Jump to Statements 6. Jump to Online Banking 7.
Jump to Mobile Banking and alerts 8. Jump to Telephone Banking 9. Jump to Changing your details name, address, tel Jump to Viewing your debit card details Jump to Joint Accounts Jump to Cash withdrawal limits Jump to Ordering a replacement card, cheque book or PIN Jump to Closing your account Jump to How to complain Jump to About midata The money needs to be available to use straight away, so you could transfer money from another personal account you have with us via Internet, Mobile or Telephone Banking or pay in cash over the counter in branch.
If there are still not enough available funds, we will make a final try on the next working day before rejecting the payment. Details of our fees and charges can be found in the Banking Charges guide. You can set up payments from the online service to send funds outside the UK electronically.
See our Sending money outside the UK section for more information. It provides a secure method of payment when you use your debit card to pay for goods, services or make payments over the internet.
Moving money and paying bills. Change or delete standing orders expandable section. Select the standing order you want to change or delete. Standing order payments Payments are only sent on working days and the money won't leave your account until we make the payment. Direct debits expandable section.
To set up a Direct Debit As a Direct Debit is set up to collect money from your account by another organisation, the setting up of the Direct Debit will be done by them through their bank or building society, using the account details you would have supplied them at the time you purchased the goods or services.
Click 'Manage Direct Debits'. Find the Direct Debit you want to cancel and click 'Cancel' next to it. How to cancel a Direct Debit using our Mobile Banking app — step by step On the app homepage, tap the three dots icon next to your account. Transfering money between accounts expandable section.
Desktop: Go to account screen. Type the amount you want to transfer. Select the account you want to transfer from. Select the account you want to transfer to. Your payment has been completed. Bill payments expandable section. What information do I need? You will be asked for the details of the organisation or person you want to pay. These will be: An account name — this is usually the name of the organisation or person to whom the bill or transfer is payable, for example 'British Gas', 'BT' or 'John Smith' An account sort code 6 digits An account number usually 8 digits A reference — this is additional information that will help you and the recipient identify what the payment is for.
For example, this could be a unique customer reference shown on a bill, credit card account number or an invoice number. Contact details: Provide your email address and UK phone number, then confirm all the details and submit. It is one of the most recognisable banking brands in the UK and has been around for over years. Fees are minimal when making large transfers, but for small transfers you may end up paying more than it is necessary.
Halifax charges steep exchange rate margins of 3. To help you get the best deal when moving money across borders, you can use MoneyTransfers. It quickly shows you the providers available on your route, payment options offered, transfers speeds, and key features of the different transfer companies, to help make sure you get the best deal. Halifax exchange rates and fees.
As you can see, the rates get more reasonable the higher the amount you are transferring. Part of a larger family: Being part of Lloyds Banking Group, Halifax enjoys expanded reach and a more robust money transfer infrastructure. Free Euro payments: It is free to send payments in Euros from your Halifax bank account. Longer delivery times: Payments outside the EU can take upwards of 4 working days to be delivered. However, if you bear all the costs, the fees can quickly add up.
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